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Outgoing Calls

Rez-Metal
Joining in

As I said on Twitter - I'm unable to make outgoing calls on my landline 'phone.
No matter what number I try to dial, when I hit the third number the 'phone connects to the VM 150 helpline.
The problem doesn't seem to be my phone, as I've tried a spare 'phone that we have. It has the same problem.
I've checked VM status on the website, and it says there are no service problems in my area.
I've checked my account, and there are no problems there. All bills paid and in the green.
Completely puzzled...

2 REPLIES 2

Ashleigh_C
Forum Team
Forum Team

Hi there @Rez-Metal 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear you are facing issues with your landline, and thanks again for posting, we can certainly take a look into this with you here. 

I do think it would be best for me to pop you a Private Message so we can take a closer look into this. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

Client62
Legend

"As I said on Twitter"  - You can not be serious !