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JackKnighton
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Order Parked

Hi,

Earlier on today I placed an order and now it says it’s parked. What does this mean? and why is my order parked? 

I was hoping to receive my order on Monday.

Thanks!

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Forum Team
Forum Team
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Re: Order Parked

Hi JackKnighton, 

Thanks for your post and welcome to our community. 

Really sorry to hear that your order has been parked, it's not what we like to hear. 

An order can be parked for many reasons, it could be we need extra information, your details don't match or it's not something we can currently offer you. 

Our team should call you back within 48 working hours to confirm what's going on, has this happened since your post?


If not then please reply to the message I'm going to send and we'll take it from there. 

 

Emma_C - Forum Team
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JackKnighton
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Re: Order Parked

I haven't received a call back yet, and I've just replied to your messages.
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