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Online Complaint

I have just filled out the online complaint form but upon submitting it it just went back to the cleared form so I have no idea if it's been submitted or not - I'm loath to put another one in in case they turn round and dismiss it (expecting them to anyway!!!) and I am too angry with them to phone at the moment, haven't had an email in an hour to say it's been submitted so what are my options??

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Re: Online Complaint

Good Morning Bigjayce,

 

Thanks for your post on our Community Forums and I'm terribly sorry for any confusion caused over the complaint that you've attempted to submit.

 

I can confirm that we've received your compliant, care to elaborate on the nature of the complaint? Please avoid giving specific or sensitive details as this is a public post but if you can give us a little more information, we can perhaps point you in the right direction

 

Kindest regards,

 

David_Bn

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