@dtwinfield wrote:
It was 0300 200 3410
That explains your 60+ min charge.
Call charging info for the different packages is here
https://www.virginmedia.com/shop/phone/compare
expand the 'Show info +' link for your package to see the summary
Go to the bottom of the page and also use the x3 current 'Call Charge Details' PDFs for more details.