Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
253 Views
Message 1 of 2
Flag for a moderator

Old mobile number not porting

Left 3 to join virgin, used pac code. When a sign in on virgin mobile, says porting succesful, but when i ring or text anyone the mobile number that came with my phone shows up. Any reason as to why?

0 Kudos
Reply
Highlighted
  • 1.16K
  • 64
  • 89
Forum Team
Forum Team
154 Views
Message 2 of 2
Flag for a moderator

Re: Old mobile number not porting

Hi 00shaun00,

 

Thank you for your post and welcome to the forums 🙂 

 

Don't worry, this sometimes can happen! I am going to take a guess, and say you have an iPhone? If you go to Settings>Phone>My Number. If you press that and then change it to the number you ported over, as I can imagine It's still the number we provided 🙂 

 

Let me know if that does the trick. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
0 Kudos
Reply