I have a working internet phone but we are decorating and I want to know about the old wire phone connections. There is a long wire and plastic boxes. Has anybody ripped thes out and not disturbed the internet phone. It is easier to decorate without wires and boxes so I would like to hear your experience. I don't mind if it is good and easy or bad and caused failures.
Presumably your phone now only connects straight into the back of the VM hub and you make no use now of any extension sockets around the home.
What are the socket(s) that you are trying to remove - an extension socket or the VM master socket?
If you are removing extension sockets, that should be easily achievable.
Locate where the VM master socket is in the home (example master socket as per RHS picture at message #3 below)
the lower section of the faceplate should be removable.
Once you have removed the lower section of the faceplate, the extension wiring should be fed from the back of the faceplate and you can disconnect from there. Example (of a BT master socket with faceplate removed) below
If you are still a VM customer you can always pay VM £25 for a tech visit to do the removal for you and take the lot out.