Odd landline fault

[Dusty_Warrior]

Can anyone help me with this strange fault. My landline is via the hub (not a new move, been like it over a year).

Recently

if I call mobiles everything is good

if mobiles call me all is good.

if landlines call me all is good.

if I call landlines they cannot hear me.!!! but I can hear them.

It is not a phone fault or house wiring. Tried different phones direct to hub. 
Done all of the usual reboots but problem remains.

[Akua_A]

Hi @Dusty_Warrior 

Welcome back to our community forums and thank you for flagging this unique landline issue to us. We can understand the inconvenience caused and we want to best help. Just to confirm, does this occur with all landline numbers you are trying to call? Also, when did you first discover this fault?

Thanks,

[Dusty_Warrior]

Yes we have tested it to a few landlines with the same effect.

First noticed on Monday but we don’t make many outbound calls so hard to be sure.

[Akua_A]

Thank you for your response. In this case, to best look into this issue, I am sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,

[Dusty_Warrior]

Hi Akua, I responded to your pm yesterday but then nothing from you!

[Akua_A]

Sorry to the delay in getting to you @Dusty_Warrior 

I have sent you a message via PM. Please respond when you can.

Thanks,

[Akua_A]

Thank you for the update @Dusty_Warrior 

Glad to see the issue has been resolved. Please do not hesitate to contact us if you need any further help.

Thanks,