Number port. HELP ,crying

[Robinabibi]

Hi
Im shocked. I was sworn at by your staff who used a racist slur when i told him my name
I was complaining that my number port hadnt gone through
Someone HELP.” This is disgusting… 

[Natalie_L]

Hi Robinabibi, 

Welcome to the Community and thank you for posting. 

I am extremely sorry to hear this has happened, this is not the level of service we expect from our team. 

We would want to investigate this thoroughly so I am going to pop you over a private message to take some details. 

Please check the purple envelope on the top right of this page for a message from us and we can go from there. 

Thank you,