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NeilB7314
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Number of rings on phone before voice mail

Hello, 

Does anyone know how you increase the number of rings on the Virgin Home Phone before the voice mail kicks in, please? 

I've looked all over the website but to no avail. Currently, this kicks in after around 5 or 6 rings would need that increased to at least 10 or 12. 

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Emily_G
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Re: Number of rings on phone before voice mail

Thanks for the post NeilB7314 and welcome to our community.

 

We can put through to increase this to 10 which would be 30 seconds.

 

Would you like us to put this through? We'd just need to pass security over a private message which I'll pop over to you now.

 

Let us know, Emily.

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