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Bengie
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Superfast
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Number changed without warning

WHY has my home phone number changed without any warning or letting me know???

Relatives have become very worried as they have been ringing and ringing and getting no reply.

I have just rung my mobile from my home phone and the number has changed.

I would like an answer please.

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jb66
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Re: Number changed without warning

There will be a fault at the cabinet, have you reported the fault?

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Molly_G
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Re: Number changed without warning

Hey @Bengie,

 

Thanks for your post. I am really sorry to hear of this issue with your home phone number.

I've not been to locate the account using your forums details, I'll just send you a private message so I can investigate this further.

Please keep an eye on the purple envelope at the top of the page.

 

Many thanks,

Molly_G
Forum Team



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Bengie
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Re: Number changed without warning

"There will be a fault at the cabinet, have you reported the fault?"

How am I supposed to know there is a fault. I only knew the number had changed when a neighbour
came knocking at my door as my relative had contacted them with worry.
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Bengie
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Re: Number changed without warning

I have an engineer booked for tomorrow morning as they say there are other problems being shown at my end, so will update after the visit.
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