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Number Transfer = No phone for 3 days

threepwood1
Joining in

When I set up the contract I specifically asked to keep my existing landline number. This has not happened and I have been without a home phone for 3 days now.

Can anybody help to resolve this? 

Thank you

 

2 REPLIES 2

Arissa_H
Forum Team
Forum Team

Hi Threepwood1 👋🏼.

Thank you for posting and welcoming you onto our community forum 😊.

Is the number from Virgin Media or another provider?

I will be private messaging you.

Please watch out for the envelope ✉.

Thank you. 

Ari - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Arissa_H
Forum Team
Forum Team

Hi Threepwood1👋🏼.

Thank you for joining me on private message 😊.

Glad we could get this number porting sorted for you.

If you have any other issues, just note we are one post away!

Thank you and take care.

Ari - Forum Team


New around here? To find out more about the Community check out our Getting Started guide