Virgin Media Community

[martianflips]

I have had Virgin in my second home for 3 years. I am in the process of selling my first home in the same STD code area which has got my "historic" landline number. I wish to port that number across, if possible, to my Virgin account. I don't seem to be able to find how to do that version of number porting. 

Any pointer as to how to do that gratefully received.

Martin

[Corey_C]

Thanks for your post and welcome to the Community Forums, Martin,

We can help with this. Unfortunately there is no online option to get the process porting started, but if you still have the service activated with the originating landline phone provider, then we can get the number transferred. 

You can also find out more here:  https://www.virginmedia.com/help/keep-my-number

Cheers,

Corey C

[martianflips]

Hi Corey, thanks for the link, it doesn't tell me what to do. Can you please advise next steps?

Regards

Martin

[Corey_C]

Cheers for the reply, I'll send you a PM to confirm your account details.

Cheers,

Corey C