Thank you for posting on our Community Forum page.
I'm sorry to hear that there's been a few issues with trying to port your landline number to another provider. I can confirm that if you have provided your 30 days notice to us, this should not affect any requested port and the port should still go through, as long as the landline service is still active with us.
I'm going to send you over a PM so I can check this out for you. Please look out for my message over at the purple envelope.