Menu
Reply
rach6
  • 4
  • 0
  • 0
Tuning in
132 Views
Message 1 of 4
Flag for a moderator

Nuisance calls

Hi

We are getting a lot of nuisance sales calls - live and recorded messages.  I would like to have the anonymous call blocking feature and be able to add numbers to a black list.  Please could you help me with this.

Thank you

0 Kudos
Reply
goslow
  • 757
  • 124
  • 217
Well-informed
119 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Nuisance calls

Unfortunately, VM does not have number blacklisting features on its landline service. Anonymous caller rejection will not stop nuisance calls coming through which use a fake caller ID.

Put the money you save from not paying for the monthly VM ACR service towards a phone or device which screens calls for you such as trueCall or some of the BT phone ranges which incorporate trueCall technology.

0 Kudos
Reply
rach6
  • 4
  • 0
  • 0
Tuning in
106 Views
Message 3 of 4
Flag for a moderator

Re: Nuisance calls

Hi
That's really helpful, thank you.
0 Kudos
Reply
goslow
  • 757
  • 124
  • 217
Well-informed
102 Views
Message 4 of 4
Flag for a moderator

Re: Nuisance calls

Glad it was of some use. Check out the recent post below for a more detailed explanation

https://community.virginmedia.com/t5/Home-Phone/Landline-handset-to-block-unwanted-calls/m-p/4573945...

Post back if you have further queries on the devices or the call screening process.

0 Kudos
Reply