on 13-09-2023 21:32
Was working this morning but I’m am no longer receiving incoming calls . Checked phone is not on silent .
Answered! Go to Answer
on 14-09-2023 18:42
Okay thank you.
I will send you a private message now so we can look into this further for you.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 13-09-2023 21:44
What do you hear when you call your landline from a mobile (normal ringing tones, engaged tones, number unobtainable tone, some other message)?
Can you dial out OK?
Have you tried another handset (borrowed from a friend, family member, neighbour etc. without buying a new one that is)
on 14-09-2023 08:02
Hey broksonic, thank you for reaching out and I am so sorry to hear this.
Did you try any of the above which was suggested at all?
Does the socket look okay? Cheers
Matt - Forum Team
New around here?
on 14-09-2023 18:11
Normal ring tone when I call from my mobile . I can ring out as normal .
on 14-09-2023 18:19
Hi broksonic
Thank you for your response.
Are you able to also try an alternative handset please?
Please let us know how you get on.
Vikki - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 14-09-2023 18:29
I tried both handsets and neither one is ringing is ringing when I call from mobile .
on 14-09-2023 18:42
Okay thank you.
I will send you a private message now so we can look into this further for you.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 14-09-2023 18:45
Phoned my aunt from landline asking her to try and ring me back to my landline. My phone never rang out . She rang me back on my mobile saying she hears normal ring tone when trying to call landline