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Not receiving incoming calls

Not receiving incoming calls.Can make outgoing calls. Changed phone hardware to no effect. Checked hardware on work line - Receiving ok.

When I ring the home phone using my mobile it sounds as though the call is getting through but it rings out and there is no ringing in the house.

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Re: Not receiving incoming calls

Hi,
Please send me your account number and area ref and I can take a look for you.
Thanks, Chris.




To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Not receiving incoming calls

Account number [MOD EDIT: REMOVED] Area reference31

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Re: Not receiving incoming calls

Same here! Rings then cuts of the call before we can get to the phone. Have spent the afternoon trying to get help. Will move supply from Virgin.

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Re: Not receiving incoming calls

Not getting cut off. Just no ringing sound in house. Doesn't matter if change hardware.

 

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