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Cliffordburke
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No signal on home phone

Got no ring tone on home phone. Doesn’t ring at all. Basically nothing happening 

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David_Bn
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Re: No signal on home phone

Thanks for your post on our Community Forums Cliffordburke and a very warm welcome to you!

 

Sorry to see you've not got a ring tone on the handset, can you please confirm if the ringer is switched on, on the handset for me? 

 

Is it also possible to see if another handset can be connected to see if this rings?

 

Does this ring on the handset you're calling from? Can the call be answered?

 

It would also be handy to know if your handset is connected to the master socket or an extension socket? 

 

Are there any other pieces of equipment connected to the phone line?

 

Thanks in advance and apologies for the bombarding of questions...finding out these answers will of course help us diagnose the fault

 

Kindest regards,

 

David_Bn

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