Virgin Media Community

[Martyp1]

When someone rings my house phone it doesn't ring out loud just silent, but tried several different house phones & and just the same, could there be a fault? 

[Gareth_L]

Hi Martyp1

Thanks for your post 

This will more than likely be a connection issue

Either fault in the local cabinet or the actual socket its self 

Either way we do need to get an engineer booked to come out 

If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L