We had a fault develop on out landlines Sunday approx 11pm and when checked it was noted and should be fixed by yesterday, it seems OK but my phone does not ring on incoming calls. I have checked all cables and even bought new handset if the other had been damaged but still no ring when incoming.
Thank you for clarifying that for me, it's very helpful.
Do you have any other landline sockets in the home at all? If so, is it possible for you to connect the landline handset into that to see if the issue occurs there too? That way we can narrow down if it's a specific socket that's at fault.
As you are able to call the landline but have no ringing at the other end we will need to investigate this for you. You already stated that you have been out and purchased a new handset so this has eliminated the equipment.
I will pop you over a private message to take some details as this may require an engineers visit. Please click on the purple envelope to accept the chat.