I have no phone services. no dial out tone. Have checked for service issue but there isn’t any. Need to book an engineer.
Report the issue by calling 0345 454 1111 from any other phone. Calling at 8am on weekdays seems to be best.
If you can't get through on the phone then VM are recommending you send a text to 07533 051809 describing the issue and you should get a response, but it may take a day or two at present. This is a text only service, it does not support voice calls. https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...
______________________ScottMy setup: VM TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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Thanks for posting and welcome to the community. My apologies for the phone line issue.
I've checked and there was an issue fixed late yesterday. Has your phone line started working? Let me know if you need further assistance
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