I can confirm that the fault you mentioned has been closed as resolved. Are you still having problems with your landline? Can you tell me a bit more about it such as whether there is a dial tone or intermittent tone, error message and whether you're able to make or receive calls? Now that the area fault has been cleared, the issue may be closer to home.
Thanks for confirming for me. I've looked at your line details using the information from here as I wanted to check if there was anything we could do from here to check the line and I can confirm it's all okay. I can see that an engineer has been booked to take a look at the landline fault and you can view the details via your online account .
Please let us know how the visit goes and hope to get your landline back up and running soon.