No phone line

[John011]

No letter re switch over to a fibre line.

Garbled phone messages which sounded like cold call scams so I didn't reply.

No phone line when I returned from holiday. 

An adaptor was waiting for me on my return. I have plugged it in and switched the Hub on and off. Nothing!

Appalling service. Please rectify asap!

[Gareth_L]

HI John011. 

Sorry to hear this has happened.

I can happily take a look at this for you and get you back up and running again.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L