Virgin Media Community

[vm10]

unable to make / receive calls as say check line cord, the phone line in connects to hub4, powered. How do I fix this 

[Steven_L]

Hey @vm10,

Welcome back to the community and thanks for taking the time to post.

I have looked into this and can see that this issue would need to be resolved by a technician visit, I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment.
Please look out for the private message and we can get started.
Regards,
Steven_L