I installed my services this week and have no phone dial tone. I have tried rebooting the hub and pressing the wps buttons.
When I used to be with virgin my phone was plugged into the ntl socket but the setup says to go to the back of the hub. I have tried both ways and still nothing
Thanks for your post and welcome to the community 🙂
I'm really sorry that your phone doesn't have a dial tone after being installed. I can appreciate you'd like to get this fixed as soon as possible.
I'll need to take a closer look at your account to understand what's happened and get this fixed for you, so I'll pop you a private message now.
I'll speak to you there.
Can you please check your landline number again?
This should have completed now 🙂
The one we want back is [MOD EDIT: Removed]
I just rang my mobile using the house phone and the number is correct but when I try amd ring my house phone I get a dead line tone.
Thanks for the update Catperry.
We can see you've been contacted today regarding this, how are your services now?
All sorted now thanks for all your help