Phone been out since last week, engineer supposed to be here between 8am and 12noon.....nothing, not even a call to say they're running late...I can't speak to anyone so no idea if anyone will ever show up. I'm glad I use Zen for my internet rather than this shower!
I am sorry to hear that you have had some issues with your landline and the engineer not visiting.
I have taken a look into your account and I can see that you have spoken with our customer support team regarding this, they have been able to re-arrange the engineer visit. Is there anything we are able to assist you with?