Ok its been happening now for a couple of days we can't make outgoing calls, the phone shows Check Line Status. I have tried plugging in a wired phone still the same totally dead.
Yet i am receiving incoming calls but if i go to answer them the line is dead and doesnt go through to answer phone.
I can't contact from another phone because i dont have a mobile or any access to another phone. I tried to use live chat and that isnt working either.
My account is all up to date so i know i have not been cut off.
i have booked an engineer for Monday but i dont want to be charged in case it is something else.
Welcome to the community and thank you for your post.
I'm sorry to hear about this.
What time is the appointment?