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No out going calls

duluxs
On our wavelength

I have only just found out that my land line has no dial tone and you cannot make outgoing calls.

If someone calls my number they get the ringing tone as though it is working.

finally a family member rang my mobile, and told me what's going on, that's how I found out the land line is US.

although the service status says there no problem in my area.

"If I had the power of great unlimit, I'd stop the world, put it right, then respin it"
1 ACCEPTED SOLUTION

Accepted Solutions

Reece_MH
Forum Team
Forum Team

Hi @duluxs,

Thanks for your post. I'm sorry to hear that you're having issues with receiving and making calls on your landline. I've ran some checks on our end, and I can see that there is currently an outage on your service, which may be causing issues with the Broadband, TV and Landline services.

The reference for this fault is F009956593 and is due to be resolved by 19th July at 14:55. I apologise for any inconvenience.

Regards,

Reece - Forum Team


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See where this Helpful Answer was posted

1 REPLY 1

Reece_MH
Forum Team
Forum Team

Hi @duluxs,

Thanks for your post. I'm sorry to hear that you're having issues with receiving and making calls on your landline. I've ran some checks on our end, and I can see that there is currently an outage on your service, which may be causing issues with the Broadband, TV and Landline services.

The reference for this fault is F009956593 and is due to be resolved by 19th July at 14:55. I apologise for any inconvenience.

Regards,

Reece - Forum Team


New around here? To find out more about the Community check out our FAQ