on 03-08-2022 14:11
Bigger bundle + sports installed via Quick Start yesterday. When connecting the home phone, no dial tone, on pressing WPS button, static green icons show. I wasn't given a home phone number. I cancelled my TalkTalk contract and said I didn't want to transfer the number.
Anyone have any thoughts?
on 03-08-2022 14:20
Welcome back to our community forums and sorry to hear you are having issues with your landline since having your services installed. We can understand your concern and we want to best help. I have sent you a private message to best help with this. Please look out for the purple envelope and provide a response when you can.
on 03-08-2022 16:10
A/C Number: removed
A/C Holder: Kevin Armstrong
Yes, it's me posting.
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
on 03-08-2022 16:26
This information has been posted publicly @falcon2.
We would advise deleting this for your confidentiality and to remain in contact via PM.
on 03-08-2022 16:47
on 03-08-2022 16:48
on 03-08-2022 16:54
Just to clarify @falcon2, You are currently in a Private conversation with me regarding your landline issue however it seems you posted one of your responses publicly which compromises your confidentiality.
The following link will make you aware of who the forum team are https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
Please remain in contact with me by private message so I can best help resolve the matter for you.
on 04-08-2022 13:28
No problem at all @falcon2.
Please let us know how the appointment goes and if you need any further help 🙂