cancel
Showing results for 
Search instead for 
Did you mean: 

No number calls back again

Woodbutcher1234
On our wavelength

Hi

Had a hub 5 since Oct 22 with no number calls. VM suggested a change to a 4, which I agreed, calls stopped, then found that my 4 was a 3! VM changed it for a 4. Initially ok. Yesterday afternoon the no number calls returned!

Looks like the ghost has returned!

3 REPLIES 3

David_Bn
Forum Team
Forum Team

Good Afternoon @Woodbutcher1234, thanks for your post and I'm sorry to hear of this issue.

Can you please expand on this, and confirm what you're referring to by "No number calls" for me?

Looking into your local area, there is currently an outage at play, and is estimated to be resolved tomorrow at 12:35pm, which may be the reason for the service issues you're reporting to us.

Kindest regards,

David_Bn

David

Where have you been for the last few months? No number calls appear on the phone, please read the hundreds of reports on this forum.

Ernie_C
Very Insightful Person
Very Insightful Person

…. and where have you been? The issue has been resolved, hence the mention of an issue affecting your area, potentially the cause of your current issue.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks