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gceltic67
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No link to the hub

How do I connect my cordless home phone to the hub?

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goslow
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Wise owl
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Re: No link to the hub

You would need to log into the hub first of all and see if your VM telephone landline is provisioned for a connection via the hub.

If it is, you should see that telephony is ready/enabled on the 'Welcome' page for the hub (along the lines of the image below but which might not be a fully up to date screenshot)

https://setuprouter.com/router/virgin-media/virgin-media-hub-3/setup-75194-large.htm

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Corey_C
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Re: No link to the hub

Thanks for your post and welcome to the Community Forums, gceltic67,

 

You will need to speak to our care teams to have the service migrated for DOCSIS services first. They will ask you a series a questions regarding your phone services and whether you have alarm or heath services linked to your phone.

 

Cheers,

Corey C

gceltic67
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Re: No link to the hub

Thank you Corey c I will try that

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Corey_C
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Re: No link to the hub

You are welcome, gceltic67.

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