Our Virgin landline stopped working. There is no dial tone, and outgoing calls cannot be made. Incoming callers get a ring tone, but there is nothing our end. Virgin has tested the system and could not find a fault. I've tried another phone in the socket, and it still doesn't work. We are both over 70 and rely on the phone to keep in contact with our family, especially in these worrying times.
hi I have posted a query but still nothing is working. a mod replied and asked what exactly is wrong with the landline but have not heard anything since! can anyone help? phone is dead says 'check phone line' on display. callers can ring and leave msg but nothing coming thru to me.