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jimnmargaret
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No landline phone dialling tone

No landline phone dialing tone since returning from holiday last Friday. Tried communicating via website & VM 'call centre', but no one at (customer services) home 😞

Ran 'test' but supposedly no issues locally.

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Corey_C
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Re: No landline phone dialling tone

Hi jimnmargaret,

 

Thanks for your post and welcome to the community forums. Sorry to hear that your landline isn't working and you have no dial tone, I've got a tech visit booked for you on  Tuesday 29/09/20, Sch Time: 12-4PM,  You can view or reschedule this from your online account with this link

You can also check for phone line issues here:  https://www.virginmedia.com/help/home-phone-line-faults


Thanks,
Corey C

 

 

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