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No landline for two weeks

Number20
Joining in

on ‎13-08-2023 12:59

Everything has been working fine until a couple of weeks ago when our phones stopped working for no apparent reason.

We tested our phone at our neighbours house and it works but our neighbours phone does not work at our house. Our Hub 3.0 settings show that the telephony service is disabled but I cannot find a way to activate this.

How do I reactivate the telephony service on the Hub 3.0?

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2 REPLIES 2

Chris_W1
Forum Team
Forum Team

on ‎13-08-2023 13:55

Hi Number20, thanks for the message and sorry to hear that there is an issue with the landline service. 

I will send you a PM so that this can be looked into further. 

Kind regards Chris. 

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Chris_W1
Forum Team
Forum Team

on ‎13-08-2023 15:45

Hi Number20, thanks for the PM. 

I am glad to see that this is on the way to becoming resolved and do let us know if you need anything further. 

Kind regards, Chris. 

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