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No landline following service transfer

My Sky service transferred today to Virgin and I have no landline signal at all. I have removed the sky filter connection so not sure what else to do. Held on phone for over 60 mins to speak to someone. Fed up!

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Re: No landline following service transfer

Hi

If it’s a new install it’s highly likely your phone line will now come from your hub. 
There should be a little white cable sticking out from the back of your hub allowing you to put your telephone wire into. 

hope this helps

Richard


Here to help! I'm a manager helping out whilst working from home. Find out more


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