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DJP5
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No landline (elderly relative)

Hi. My 75 year old mum has had no landline for a day, but her broadband is fine. No dialling tone, just a crackling sound. I have tried to help but cannot resolve the issue. Could someone help test the line as she has no online account.

Thanks

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Steven_L
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Re: No landline (elderly relative)

Sorry to hear of this DJP5.

 

I will send over a private message for you now, so that we can take the details of your relative and can look into the issue further.

 

Regards

Steven_L 

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DJP5
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Re: No landline (elderly relative)

Thanks for helping sort this out! Engineer expected tomorrow.

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