Hi @Akydd42 - thanks for posting and welcome to the community. I am sorry for the landline issue. I've done a system check and can see we've ready to migrate you to our new 21CV system (phone through the hub). I'll send you a PM now so we can book this in
Thanks for the PM and allowing me to sort this for you 🙂
I've also sent the field manager your feedback regarding the tech visit so thanks for passing this on
Let us know if you need further assistance.