on 01-11-2022 18:54
Can someone help? I've been trying to get through to virgin media for 3 days as I need my landlines working.
on 01-11-2022 19:03
Hi @Akydd42 - thanks for posting and welcome to the community. I am sorry for the landline issue. I've done a system check and can see we've ready to migrate you to our new 21CV system (phone through the hub). I'll send you a PM now so we can book this in
Best wishes,
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on 03-11-2022 18:26
Hi @Akydd42
Thanks for joining me on PM and allowing me to sort the migration out
Do pop back if you need further assistance.
Best wishes,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 07-11-2022 11:24
Hi @Akydd42
Thanks for the PM and allowing me to sort this for you 🙂
I've also sent the field manager your feedback regarding the tech visit so thanks for passing this on
Let us know if you need further assistance.
Best wishes,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill