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No landline dial tone?

Akydd42
Joining in

Can someone help? I've been trying to get through to virgin media for 3 days as I need my landlines working.

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @Akydd42 - thanks for posting and welcome to the community. I am sorry for the landline issue. I've done a system check and can see we've ready to migrate you to our new 21CV system (phone through the hub). I'll send you a PM now so we can book this in

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @Akydd42

Thanks for joining me on PM and allowing me to sort the migration out

Do pop back if you need further assistance.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @Akydd42

Thanks for the PM and allowing me to sort this for you 🙂

I've also sent the field manager your feedback regarding the tech visit so thanks for passing this on

Let us know if you need further assistance.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill