No landline dial tone

[Audreymorgan]

Have checked lines ,rebooted by switching mains on and off. Think we need an engineer visit as nothing happening . Just a crackling on the line .thanks

[Reece_MH]

Hi @Audreymorgan,

Thanks for your post, and a warm welcome to our Community Forums!

I'm sorry to hear you're facing some problems with your landline. Unfortunately, I haven't been able to locate any services using the details you have registered to our Forums with.

To confirm, is your landline currently plugged into a wall socket, or the back of your Hub? Can you please confirm which Hub you have with us?

Cheers,