on 25-06-2022 10:04
For the third time in about 3 weeks I have no landline, no dial tone at all. Cannot find any number to ring to report it either as of course I have no access to 150. PLEASE HELP!
on 25-06-2022 10:15
Hi there @BL110, welcome back to our forum and thanks for your post.
I am sorry to see that you have been having issues with no dial tone on your landline. I would recommend checking our service page here to see if this is due to any known area issues. If not, you can also sign into the service page to run a fault test.
If nothing shows on the service page it would be then best to check our phone support page here to see if this helps. If you still need assistance after checking this please let us know and we will be happy to help.
on 25-06-2022 11:42
Thankyou for your help Nathan. I have now managed to get through on mobile phone and booked technician for Monday although I am sure it is a fault on the line somewhere as previously.
on 25-06-2022 12:23
You're welcome, thanks for replying.
I'm glad to hear a tech has now been booked to have this looked at. Please let us know how this visit goes, we can help further if needed.
on 25-06-2022 14:44
As the last few times the line is now restored and I had a text saying the tech.visit was on hold as they had found an issue so that is good for now but I just wish someone would actually solve the problem and not just give a temporary fix. Thanks again for your help.
on 25-06-2022 14:55
Ah I see, thanks for the update.
Hopefully this will be resolved once and for all for you, please keep us updated.