My phone rang 3 separate times around 8am this morning it wasn't answered and no message was left. I now cannot make outgoing calls the line has no dial tone it sound crackly . I cannot receive incoming calls either . My Mum who is a Virgin customer rang me from her landline and she said it says 'this number is not accepting calls at present' I have done status check and it says everything is OK
Unfortunately the issue with my phone returned and seems to be intermittent. It gone off on most days at different times .When it goes off I cannot call out as no dialling tone just a crackling noise, and no one can call me. I have borrowed another handset and plugged it in and it does exactly the same ?