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Doylepe
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No incoming calls

been with Virgin for just over a month Installation engineer told me incoming called may take up to 48 to connect. 1 month on nothing checked online /support told to buy a certain lead & connect if you my phone & hub!!! Eerrr, I paid for phone installation have I got to Finnish the job myself sounds like it. I need an engineer to come and complete the installation or sort out my telephone number transfer from BT I don’t want to start unplugging things, help!!!

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Martin_N
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Re: No incoming calls

Hi Doylepe,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you're having with your telephone line. 

 

What I will do is private message you so we can look into this. 

 

^Martin

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