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No home telephone

Joining in

I have had no phone for days now. I have borrowed a mobile as I don't own one. I am a pensioner and live on my own. I have mobility issues so if I have a fall I can't call anyone. Can someone please help?


Thank you for joining me on private message @Chrissy1231 

All is now in place for the installation to go ahead. Please do keep me updated with how you get on. 

Should you have any further questions or concerns at all, we'll be here on the community forums to help and assist if needed. 

Here to help 🙂
Virgin Media Forums Agent

Good morning Carley, this is to let you know that my home telephone is up and running again. The engineer came last week and because of the bank holiday said it would probably be connected today, and it is.

Thank you for your help. I can't say I am impressed with Virgin's customer service but you have personally been very helpful.

Christine Sullivan 

Hi @Chrissy1231 thanks for your reply here - you're very welcome!
Please be assured we'll pass your feedback onto Carley for you 😊

Many thanks