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No home phone line

Joining in

Our phone line has no dial tone. I’ve tried to find a place on the website to register a fault but I just seem to get sent round and round various self help guides. 


  Can anyone from VM help?


Forum Team
Forum Team

Hi there @anitabennett 


Thank you so much for your post and welcome back to the community forums, it's great to have you here. 


I am so sorry that you have faced this issue with your landline. Can I ask if you have tried another phone on the line at all? 


Is the phone connected at a main socket or extension? How many other pieces of equipment are connected here?