No home phone line

[anitabennett]

Our phone line has no dial tone. I’ve tried to find a place on the website to register a fault but I just seem to get sent round and round various self help guides. 

  Can anyone from VM help?

[Ashleigh_C]

Hi there @anitabennett 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with your landline. Can I ask if you have tried another phone on the line at all? 

Is the phone connected at a main socket or extension? How many other pieces of equipment are connected here?