No home phone line

[Franrae]

I have had intermittent connection for a few weeks but since Friday I have had nothing. My phone says’ Check Phone Line’. I have unconnected and reconnected and still nothing but the Virgin line status check doesn’t identify a problem in the area. 
I can’t get through to Virgin online as they are ‘having problems’

Can anyone suggest anything I can do?

Thanks

[Martin_N]

Hi Franrae,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your Landline. 

I am more than happy to take a look into this for you. 

I will private message you to confirm your details now. 

^Martin