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Jrm1958
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No home phone line

Internet went down just before 12 noon, was back up 40 minutes later but since then I have had no phone connection.  Cannot dial out, cannot receive calls.  Tried your website, no help whatsoever ever, says no known faults. Have tried connecting another phone same problem. 

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Lee_R
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Re: No home phone line

Hi @Jrm1958. Thanks for posting.

I am sorry your telephone line is currently down.  I know this sounds a silly question, in light of what you've already advised, but I have to check.  Is your phone line connected to a standard phone socket or to your hub?  It certainly sounds as though it is your hub.

Regards


Lee_R

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Jrm1958
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Re: No home phone line

Lee, The phone is connected to a standard box on the wall. My internet and tv are working fine.
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Lee_R
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Re: No home phone line

@Jrm1958

I think I need to take closer look at this for you.  To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.  

Regards

 

Lee

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