I have had no home phone for at least the last 7 days, but possibly longer - it rang twice a week ago and when I tried to check what number had called there was no dial tone, and around 10 days before that I had a broadband outage for a few hours.My wired phone shows "No line" on the display. The phone plugs directly into a wall socket, the router is on a separate connection.
When I call to report the issue the message says there are intermittent problems in my area that are complex and taking longer than usual to fix, although the online service status check says there are no known problems. While the lack of a phone line isn't causing much of a problem, I rarely use it for outgoing calls and very few people would call me on it, I do object to continuing to pay for a service that's not being provided. I assume that there will be a partial refund on my package charge for the time that the line is not working.
