Welcome to the community
Sorry to hear that you've no dial tone on your phone since you've swapped over to the new set up.
Can you confirm if you have the adapter plugged into the TEL 1 port and have the phone plugged into the adapter?
Thank you for confirming this.
Can you advise if you have another handset that you can try to see if a dial tone is heard?
If not, can you confirm if your handset is a powered phone with a base station? (A phone with an electrical plug rather than the older style phones).
Hi,I've just checked the phone and there is no dialling tone when I pick it up from the dock
but everything else is working as it should be.I can make and receive calls and the caller display is indicating fine.