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haxel
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No dialling tone

This morning we have no dialling tone - if we ring the number from a mobile it sounds on the mobile like it is ringing but there is no response at this end.  I have run a test and it says there are no known issues in our area.  We have plugged/unplugged - checked both upstairs and downstairs phones are plugged in etc. but still nothing.

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Emily_G
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Re: No dialling tone

Thank you for the post Haxel and welcome to our community.

 

We can see you have an engineer appointment booked, please do let us know how this goes. 

 

Thanks, Emily.

haxel
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Re: No dialling tone

Morning Emily.  The engineer has been and it was a fault in the small box by the front door.   The engineer was excellent.  We now have a fully working phone again.

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Zoie_P
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Re: No dialling tone

Hi Haxel,

Brilliant news thank you for updating us on this 🙂

Zoie

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