a week ago
No dialling tone since yesterday. Service status OK, online test negative for faults and Virgin's suggested things to try do not solve this. Any ideas?
Go to Answer
Thanks for posting, I'm sorry to hear you're having some issue with the landline.
I've been able to locate your account using your forum details and can see an engineer is required.
You can view the time and date of your appointment via your online account here
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