Virgin Media Community

[digitalpan]

Hi

Virgin landline phone is not working, no dial tone and not receiving incoming calls, Chiswick London W4 area reference 14

Other Virgin customers in street also affected so it's probably a box or trunking problem. Automated test reports no fault. I'm unable to contact Virgin in any other way.

HELP!

Ian

[Zak_M]

Good Afternoon @digitalpan 

Thank you for taking the time to post. 

We are going to need to take a further look into this for you. I am going to drop you a PM so we can get some account information. 

Kind Regards 

Zak_M