Virgin landline phone is not working, no dial tone and not receiving incoming calls, Chiswick London W4 area reference 14
Other Virgin customers in street also affected so it's probably a box or trunking problem. Automated test reports no fault. I'm unable to contact Virgin in any other way.
Good Afternoon @digitalpan
Thank you for taking the time to post.
We are going to need to take a further look into this for you. I am going to drop you a PM so we can get some account information.