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No dialing tone

hi there

 

have no dialing tone no incoming or outgoing calls 

tried 2 difference handsets both plugged into the virgin media master socket 

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Re: No dialing tone

Hi AndiR

 

Thanks for posting and welcome to the community.

 

My apologies for the phone line issues. I can see you've managed to book an engineer visit in for this week. Do let us know how the visit goes

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: No dialing tone

engineer came out

said need a new cable repull from box to house still not heard when they doing it 

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Re: No dialing tone

Sorry to hear you've not got an update, AndiR,

 

I'll send a PM to get your account details and check the appointment.

 

Cheers,

Corey C

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